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THE WILLIAMS CUSTOMER PROMISE.

Our ten commitments to our customers.

  • We will make sure that you are able to park when you visit our dealerships.

    We will make sure that you are able to park when you visit our dealerships.
    We will always offer you a test drive.† We will always offer you a test drive.†
    When you contact us, we will respond promptly. When you contact us, we will respond promptly.
    We will contact you after your visit to make sure you are happy with the experience. We will contact you after your visit to make sure you are happy with the experience.
    We will ensure we keep you informed of delays, changes and any information you may and of interest. We will ensure we keep you informed of delays, changes and any information you may and of interest.
    We know your time is valuable so we won’t keep you waiting unnecessarily when you drop your car off for service or when you collect it.

    We know your time is valuable so we won’t keep you waiting unnecessarily when you drop your car off for service or when you collect it.
    When you bring your car in for service or repair, if it’s impractical for you to wait, we won’t leave you stranded.
    After we service your car, we will ensure that all charges are clearly explained. After we service your car, we will ensure that all charges are clearly explained.
    We will return your car to you after service, washed and vacuumed. We will return your car to you after service, washed and vacuumed.
    When you contact us, we will endeavour to resolve your issue, question or concern correctly first time, every time.

    When you contact us, we will endeavour to resolve your issue, question or concern correctly first time, every time.

†Test drive subject to applicant status and availability.